By choosing Notebook Assessment Services, customers benefit from a dedicated team committed to delivering high-quality apprenticeship assessment (EPA) and an outstanding customer experience.
We welcome the opportunity to work with training providers and employers nationwide to support apprenticeship success.
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Why Join Notebook?
At Notebook we understand that selecting the right Apprenticeship Assessment Organisation (EPAO) is a crucial decision for training providers and employers. Our role is not only to deliver high-quality assessment, but also to provide a supportive, reliable, and professional service that helps apprentices succeed.
We work in partnership with our customers to ensure apprenticeship assessment (EPA) is delivered efficiently, fairly, and in full alignment with apprenticeship standards and regulatory requirements.
Our Commitment to Customers
We are committed to delivering an apprenticeship assessment service:
Professional and compliant
Giving customers confidence in a robust and quality-assured process.
Flexible and responsive
Supporting providers and employers with clear communication and practical solutions.
Customer-focused
Ensuring a smooth experience from registration through to final results.
Innovative and continuously improving
Adapting to meet the evolving needs of the apprenticeship sector.
The Onboarding experience…
We ensure every training provider is fully supported from the outset. Each new customer is guided through a tailored onboarding process, designed to ensure you are fully prepared and confident ahead of apprenticeship assessment delivery.
We make onboarding smooth, efficient, and collaborative, enabling providers to deliver apprenticeship programmes with confidence and clarity through to assessment (EPA).
Our onboarding commitment includes:
A personalised programme of meetings and training, tailored to the needs of your organisation.
A dedicated onboarding lead to provide consistent support and guidance throughout the process.
A formal kick-off meeting to confirm timelines, expectations, and key points of contact.
A full introduction to ACE360, our apprenticeship assessment management platform.
Access to guidance materials, support documentation, and resources to assist with planning and administration.