Testimonials

At Notebook, we are proud to support high-quality, fair and consistent apprenticeship assessment (EPA) across our range of apprenticeship standards.

Below, you’ll find genuine testimonials from employers and training providers who have worked with Notebook throughout the apprenticeship assessment process.

Why Customers Choose Notebook

Our testimonials reflect what sets Notebook apart as an end-point assessment organisation:

  • Expertise in apprenticeship assessment

  • Clear, timely and supportive communication

  • Fair and consistent decision-making

  • A focus on quality, compliance and continuous improvement

Every piece of feedback helps us refine our approach and maintain high standards across all assessments.

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The Royal Navy

“Without the assistance and flexibility of Notebook's knowledgeable and professional staff, we would not have been able to complete our learners.”

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Babcock

“Since we have been submitting learners to Notebook from the REME contract, I have found them easy to deal with, promptly feeding back any queries and EPA updates. Regular biweekly meetings are held to update any changes and to confirm gateway declarations and completions."

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Pearson TQ

“Notebook have consistently shown up with dedication and a genuine desire to get things right for everyone involved. It has been clear that Notebook keeps the apprentice’s experience at the heart of every decision they make.

Their assessment feedback continues to be timely, clear, and genuinely helpful. By linking areas for improvement directly to the Knowledge, Skills, and Behaviours (KSBs), they provide apprentices with meaningful insight that helps them grow with confidence and direction.’’

They’ve been incredibly understanding when apprentices have competing commitments, and they take the time to fully understand the nuances of each programme and assessment environment.”

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Logo of Truro College with a green heartbeat line above the college name.
Penwith College logo with stylized waves and two seagulls

Truro and Penwith College

“We have had a great experience with Notebook Assessment Services; we found them to be flexible and efficient. EPA was easy to organise with Notebook coordinating both with us (the provider) and the employer and apprentice.

They held a stakeholder meeting where they ran through the ‘need to know’ to ensure that all parties would be ready. Employers and apprentices reported back that the actual EPA was straightforward, with the end point assessors putting the apprentices at ease allowing them to demonstrate their very best level of competence. We look forward to using Notebook again in the future.”